Shipping Policy

4/6/2006

Shipping Time -- Most orders will be shipped within 3 business days except special and custom orders, provided the product ordered is in stock.

We cannot guarantee when an order will arrive. Please consider any shipping or transit time offered to you only as an estimate. If you need an order by a certain date choose UPS or FedEx overnight, 2 day, or 3 business day services. The Standard Free shipping option can take 3-9 business days or longer.

Shipping and Handling will be added to all orders unless order qualifies for “Free Shipping”.

Payment of orders are due before orders are shipped.

All orders will be shipped via Canada Post Expedited, United States Postal Service (USPS) Ground, UPS Standard, or Purolator unless specified by buyer. Buyer selected shipping option may be changed by our shipping department to another equivalent shipping method or an upgraded shipping method.

When order exceeds standard size or weight limits, “Common Carrier” will be used.


Free Shipping:

Shipping is free within Canada and U.S on all Do It Yourself Crack Repair Kits (Eligible items will display a Free Shipping icon next to the price. All shipments are sent through Canada Post and United States Postal Service (USPS) – priority mail. All packages are insured and require a signature to insure proper delivery. Your order will be delivered within 5-8 business day after all of your items are available to ship. Express shipping options are also available through Canada Post, USPS, UPS and DHL for an additional charge. Charges and options are available at checkout. Shipping COD is also available…We also ship internationally for a $50 charge.


The Fine Print:

 

  • If the items qualify for Free Shipping but your order also contains other ineligible items, you’ll be charged shipping fees for those ineligible items.
  • Cancelling items, combining orders, or changing your shipping address, speed, or preference might affect your order’s eligibility for free shipping.
  • Excludes items that do not include a Free Shipping icon next to their price. Also excludes certain custom kits.
  • Applies to Canada delivery addresses in all provinces and U.S. delivery addresses in the 50 states only, including Alaska and Hawaii.
  • Applies to APO/FPO addresses when using a United States ZIP Code only.
  • Weekend delivery may be requested via phone order for additional charges depending on shipping time and shipping company.
  • Some special product, order, or handling fees may still apply.
  • May be used in conjunction with a promotion code. The qualifying amount is the total amount of the products purchased before the promotion code is applied.
  • Flexomeric Crack Repair Products will not be held responsible for parcels that are not deliverable because of an incomplete/incorrect address or parcels that are not picked up in a timely manner and are returned to Flexomeric Crack Repair Products. Customers will be charged for delivery back to us and charged for the parcel to be resent.
  • Free Shipping does not apply to orders sold to Flexomeric distributors unless otherwise specified.
  • We reserve the right to change or discontinue Free Shipping at any time.